Getting things fixed shouldn't be this hard.

Nakel started with a simple observation: South Africa has no shortage of skilled tradespeople. What it lacks is a trustworthy way to find them.

Customers gamble on unvetted referrals — a number passed on in a neighbourhood group, a name from a friend of a friend. There is no way to check whether the person arriving at your gate is who they say they are, no agreed price until the work has already started, and no recourse if it goes wrong.

The professionals have the mirror-image problem. Many run solid small businesses, but spend more time chasing work than doing it — and get squeezed on price by platforms that treat them as interchangeable labour rather than as the tradespeople they are.

We built Nakel to fix both sides at once. Customers see the price upfront and choose their own Pro — a named, rated human, not an anonymous assignment. Pros keep 85% of every booking on our standard commission, are paid on a weekly cycle, and build a reputation that belongs to them and travels with them.

Nakel is a marketplace, not a service provider. Every Pro on the platform is an independent professional running their own business — a distinction we would rather be upfront about than bury in the fine print. See how that works.