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Privacy policy

How Nakel handles personal information

This frontend pass includes a clean legal reading layout so the site can publish customer-facing policy pages without dropping out of the design system.

Contents
01Information we collect 02How we use it 03Sharing 04Your rights

01Information we collect

Nakel may collect account details, booking information, service preferences, uploaded documents, communication records and operational metadata required to run the platform.

  • Account data: name, email address, phone number and role-related profile details.
  • Booking data: service, address, schedule, pricing snapshots and order history.
  • Support data: messages sent through contact and support channels.

02How we use it

Personal information is used to operate the marketplace, support bookings, verify providers, communicate status updates, moderate reviews and improve operational quality.

03Sharing

Nakel only shares information where needed to run the platform, comply with the law, process payments or support verification and service delivery.

04Your rights

You may request access to your personal information, ask for corrections where appropriate and contact Nakel about privacy concerns through the support channels listed on the contact page.